Shipping and Returns
PLEASE READ CAREFULLY...
Our #1 focus is to take incredible care of you, our customer. We SO appreciate your support and to date, we have not rejected one request to return an item or swap an item for another. Unfortunately, the "honor system" policy works only so long as people are willing to not abuse it.
As a local family run business, we don't have the pockets of Walmart, Cabelas or other huge corporations so have been forced to incorporate a more systemized policy for returns, exchanges and refunds in order to have protection against unscrupulous people.
This protection will allow us to continue serving you, our awesome fans, with incredible gear at incredibly low prices.
- IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING US HERE: firstname.lastname@example.org
- We will send you a private link. That link will allow you to upload photos, an explanation, and anything else necessary to resolve whatever issue you may have.
- We will communicate with you through this private link portal, which allows us to send return labels, refunds, swaps, etc.
Please, don't take advantage of small businesses. Small business is the heart and backbone of our country.
Thank you for your purchase, your trust, and your honesty... now, our attorney wants us to include the formal language below. :)
Because our commitment is your complete happiness, we offer a 30 day no questions asked guaranteed return policy. After the 30 days, we do not offer returns and all sales are final. If your product is damaged or has any issues, we will do a return. We require you to first send us a picture showing the damage and upon inspection we will tell you whether it fits our criteria for return. If approved, we will ask you to send the product back to us. Once received, we will send you a brand new product at no cost to you.
REFUNDS (IF APPLICABLE)
Because of our production process, we offer refunds only on returned product. This will be reviewed on a case by case basis. If a refund is approved, you will be issued a full refund minus shipping costs.
To return your product, contact us at support@wanderwoman for return address and process information.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please use a trackable shipping service and purchase shipping insurance. We don’t guarantee that we will receive your returned item.